Data Deletion

Last updated: June 15, 2026

You can request deletion of your ChatRwD account and all associated personal data at any time. This page explains how, including for accounts created using Facebook Login.

Delete Your Account In the App

The fastest way is to do it yourself. In ChatRwD, open Settings and choose Delete Account to permanently delete your account and data immediately. If you prefer, you can request deletion by email instead, as described below.

How to Request Deletion by Email

1. Send an email to hello@rivasyst.com from the email address associated with your ChatRwD account.
2. Use the subject line “Delete my account.”
3. We will verify the request and permanently delete your account and associated data within 30 days, and send you a confirmation when it is complete.

What Gets Deleted

When we process your request, we permanently remove:

• Your account and authentication records.
• Your profile information (name, email, and profile picture received from your sign-in provider).
• Your conversation history, messages, searches, and feedback.
• Your push notification tokens and related preferences.

We may retain a limited amount of information where required to comply with legal obligations or to resolve disputes, after which it is deleted.

If You Signed In With Facebook

Removing ChatRwD from your Facebook account stops any future data sharing but does not delete data we have already collected. To remove ChatRwD on Facebook:

1. Go to Facebook Settings → Apps and Websites.
2. Select ChatRwD from the list.
3. Click “Remove.”

To delete the data ChatRwD has already stored, follow the email request steps above.

Questions

If you have any questions about deleting your data, contact us at hello@rivasyst.com. See also our Privacy Policy.