Support

Last updated: June 19, 2026

Need help with ChatRwD? We're here for you. The fastest way to reach us is by email, and most questions are answered below.

Contact Us

Email hello@rivasyst.com with your question or issue. Please include your account email and, if relevant, the device and app version you're using so we can help you faster. We aim to respond within 2 business days.

Frequently Asked Questions

What is ChatRwD?

ChatRwD is an AI-powered Bible study assistant that answers your questions with biblically-grounded responses, including Scripture references and citations to source materials.

Do I need an account?

Yes. An account is required to use ChatRwD so your conversation history and preferences can be saved securely. You can sign up with email or a supported sign-in provider directly in the app.

I didn't receive my confirmation or password reset email.

Check your spam or junk folder first. If it still hasn't arrived after a few minutes, email us at hello@rivasyst.com and we'll help you get signed in.

How do I delete my account?

You can request deletion of your account and all associated data at any time. See our Data Deletion page for step-by-step instructions.

How is my data handled?

We take your privacy seriously. Read our Privacy Policyto learn what we collect and how it's used, and our Terms of Service for the terms that govern your use of ChatRwD.

Still Need Help?

If your question isn't answered here, reach out any time at hello@rivasyst.com. We read every message.